Contact Us

Find the best way to get help and connect with USPS®. Fill out a short form or get tips to fix some of the most common issues right from your computer.

If you still need more help, see the contact information for technical support, Postal Store orders, and more.

Email Us

Use our online form to answer a few questions about your issue. Please provide as much detail as you can.

Find a Post Office

Find the nearest USPS location by city and state or ZIP Code. Get contact information, hours, and more.

Check Postal Holidays

Postal facilities are closed on federal holidays. See a list of all upcoming USPS holidays and events.

Contact USPS

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General Information

For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. The most common questions have to do with tracking packages or delayed delivery.

Frequently Asked Questions

Email Customer Service

Customer Care Center

Connect with our customer service representatives to help resolve your issue and get back on track.

Email: USPS® Customer Service
Call: 1-800-ASK-USPS® (1-800-275-8777)

Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) –
TTY Access for Deaf & Hard of Hearing

Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with USPS by using the FCC’s TRS program:

Access your state’s telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or

  1. Go to the FCC's TRS by State and Territories page.
  2. Select your state or territory from the alphabetical listing.
  3. Find the "TRS Telephone Numbers" section to get the specific number you need.

For more details and a full list of services, go to FCC Telecommunications Relay Services.

Technical Support

The Technical Support team can help when a website application or form doesn't work properly. If you have trouble using one of the following, please give us a call.

  • Click-N-Ship®
  • File a Claim
  • PO Boxes
  • The Postal Store®
  • USPS accounts


Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Informed Delivery Support
If you need help with your Informed Delivery service, please email Informed Delivery User Support.

Domestic & International USPS Tracking

To see the most recent status of your packages, enter your tracking number in any search box on

NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking®. If you’d like to speak with a representative about another issue with your package, please call us.


Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Informed Delivery Answers

Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. If you need more help, please send us an email.

Frequently Asked Questions

Email Informed Delivery Support

Stamps & Free Shipping Supplies

To get help with stamps or other USPS merchandise, please see the following resources:

Stamps & Postal Store Orders

Call with questions about stamps or orders placed online through The Postal Store®.

Hours of Operation
Monday – Friday 8 AM – 4:30 PM ET
Closed Saturdays, Sundays, and Postal Holidays

Free Shipping Supplies

Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order.

Hours of Operation
Monday – Friday 7 AM – 11 PM ET
Saturday 7 AM – 6 PM ET